Services for Young People Hertfordshire Services for Young People

Staying safe online

The internet is a great resource, but can also be a risky place. Here are some links and information to help young people to stay safe online.

Young people tell us:

  • They thought they knew who they were talking to online – until it turned out to be a stranger
  • They thought it was ok to share a photo with their boyfriend or girlfriend – but realised it wasn’t when they broke up
  • Their parents think they know what they are doing online when really they don’t
  • They wish they knew who to turn to when they were bullied
  • They wish they had known earlier about keeping their online profile private


What can you do:

Want to talk to someone?
Services for Young People staff can discuss your concerns with you. They can give you information and guidance to help you to deal with your situation, and support you to cope with your feelings and worries.

Reporting a problem
If you are worried about online sexual abuse or if the way someone has been communication with you online is making you uncomfortable, you can report it to the national Child Exploitation and Online Protection agency (CEOP):


Bullying online is never OK. Click the following links for information and how to get help:

Further information

The CEOP Education website
Run by the national CEOP agency, the CEOP Education website for 11-18s has lots of information and up to date advice


Shore was launched in 2023 by the Lucy Faithfull Foundation to provide a safe and anonymous place for young people to get help and support. It is for anyone who has questions about healthy sexual relationships, wants to change their own behaviour or is looking for reliable information to help them respond to someone else’s behaviour.

Leaflet for young people with learning disabilities

This leaflet about staying safe on social media and online is by the Foundation for People with Learning Disabilities and is in an easy to read format. How to keep safe online

The Little Guide to Passwords

Watch this video about how to create a password that's too hard for criminals to crack:

Watch this video made by young people about online bullying:


Useful Links